Terms of Use

1. Acceptance of Terms

By accessing or using buildinginspectors.au ("the website", "our site"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, do not use the website.

2. Description of Service

buildinginspectors.au is an online directory and quote request platform that connects property buyers with building and pest inspectors across Australia. We provide:

• Information about building and pest inspections
• A directory of building inspectors
• A quote request service that connects buyers with inspectors
• Educational content about property inspections in Australia

3. General Information Only

Important: The content on this website is general information only and is not professional advice. You should not rely on this information as a substitute for professional advice from licensed building inspectors, surveyors, lawyers, or other qualified professionals.

The information on this website:

• Is of a general nature and may not be suitable for your specific circumstances
• Should not be used as the sole basis for making decisions about property purchases
• Does not constitute legal, financial, or professional advice
• May become outdated or inaccurate over time

Always seek independent professional advice specific to your situation before making property decisions.

4. No Warranties or Guarantees

Website content:

While we make reasonable efforts to ensure information on the website is accurate and up to date, we make no warranties or representations about:

• The accuracy, completeness, or currency of any information on the website
• The suitability of the information for any particular purpose
• The availability or reliability of the website

Inspector quality:

We do not warrant, guarantee, or represent that:

• Inspectors listed in our directory are competent, reliable, or suitable for your needs
• Inspections conducted by listed inspectors will be thorough, accurate, or compliant with standards
• Inspectors will identify all defects or issues with a property
• Inspectors hold valid licences or current insurance at the time you engage them

You are solely responsible for verifying inspector credentials, licences, and insurance before engaging their services.

5. Inspector Independence

Important: Building inspectors listed on our website are independent contractors and are not employees, agents, partners, or representatives of buildinginspectors.au.

We do not:

• Conduct building or pest inspections ourselves
• Employ, supervise, or control inspectors
• Train or certify inspectors
• Direct how inspections are conducted
• Review or approve inspection reports

Any contract for inspection services is directly between you and the inspector. We are not a party to that contract and have no liability arising from it.

6. Limitation of Liability

To the maximum extent permitted by law, buildinginspectors.au and its directors, employees, contractors, and agents are not liable for any:

• Loss or damage arising from your use of the website or reliance on information contained on the website
• Loss or damage arising from inspector services, including negligent inspections, missed defects, or incorrect reports
• Loss or damage arising from decisions you make based on information from the website
• Indirect, consequential, incidental, special, or punitive damages
• Loss of profits, revenue, data, or business opportunities

This includes loss or damage arising from:

• Inspector negligence, incompetence, or breach of contract
• Defects or issues not identified in building inspections
• Inaccurate, incomplete, or misleading inspection reports
• Inspectors not holding valid licences or insurance
• Disputes between you and an inspector

Nothing in these terms excludes, restricts, or modifies any rights or remedies, or any guarantee, warranty, or other term or condition implied or imposed by legislation that cannot lawfully be excluded, restricted, or modified (including under the Australian Consumer Law).

7. Your Responsibilities

Accurate information:

When using our quote request or inspector application forms, you must provide accurate, complete, and current information. You must not:

• Provide false or misleading information
• Impersonate another person or entity
• Misrepresent your identity, credentials, or qualifications

Prohibited uses:

You must not use the website to:

• Send spam, junk mail, or unsolicited communications
• Harass, abuse, or harm others
• Violate any laws or regulations
• Transmit viruses, malware, or harmful code
• Interfere with or disrupt the website or servers
• Scrape, data mine, or harvest information from the website
• Circumvent security measures or access controls

Verification:

You are responsible for:

• Verifying inspector licences with the relevant state regulator (QBCC, VBA, etc.)
• Checking inspector insurance coverage and expiry dates
• Reading and understanding inspection contracts before signing
• Obtaining and reviewing inspection reports before making property decisions

8. Inspector Listings

Listing tiers:

We offer Free, Pro, and Featured listing tiers for inspectors. Pro and Featured listings are paid placements that receive priority positioning in search results. Listing fees do not:

• Constitute an endorsement or recommendation of the inspector
• Guarantee the quality, competence, or reliability of the inspector
• Create any relationship of employment, agency, or partnership between us and the inspector

Listing accuracy:

We verify inspector licence numbers against public state registers where available, but we do not guarantee that:

• Licences are current at the time you engage the inspector
• Inspectors hold adequate insurance
• The information in listings is accurate or complete

9. Quote Request Service

When you submit a quote request, we share your contact details and property information with up to 3 inspectors who match your location and requirements. By submitting a quote request, you:

• Consent to us sharing your information with inspectors
• Understand that inspectors will contact you directly
• Accept that we have no control over inspector quotes, availability, or service quality
• Agree that any contract for services is directly between you and the inspector

We do not guarantee:

• That you will receive any quotes
• That you will receive exactly 3 quotes
• The accuracy, competitiveness, or fairness of any quotes received
• That inspectors who receive your request will respond

10. Intellectual Property

All content on the website, including text, graphics, logos, images, and software, is owned by or licensed to buildinginspectors.au and is protected by Australian and international copyright laws.

You may view and print content from the website for your personal, non-commercial use. You may not:

• Reproduce, modify, or distribute website content without permission
• Use website content for commercial purposes
• Remove copyright or other proprietary notices
• Use our name, logos, or trademarks without permission

11. Links to Third-Party Websites

The website may contain links to third-party websites (such as state regulator websites). We are not responsible for:

• The content, accuracy, or availability of third-party websites
• The privacy practices or terms of use of third-party websites
• Any loss or damage arising from your use of third-party websites

Links to third-party websites do not constitute an endorsement or recommendation.

12. Termination

We may suspend or terminate your access to the website at any time, without notice, if:

• You breach these Terms of Use
• You engage in fraudulent, abusive, or illegal activity
• We believe your access poses a risk to the website or other users

13. Changes to These Terms

We may update these Terms of Use from time to time. The updated terms will be posted on this page with a new "Last updated" date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Governing Law

These Terms of Use are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.

15. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have questions about these Terms of Use, please contact us:

Email: legal@buildinginspectors.au
Website: Contact form